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Privacy and Data Protection

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  • Blog Post
  • Apr, 27 2023
  • Posted by Cillian Osterfield

Introduction to Privacy and Data Protection

At HeyDoctor.com, the privacy and protection of our users' personal information are paramount. We understand that when you choose to provide us with information about yourself, you trust us to act in a responsible manner. This page is dedicated to providing you with a comprehensive understanding of our data protection principles and practices. Our commitment is to safeguard your data in accordance with the highest privacy standards and in compliance with the General Data Protection Regulation (GDPR) and other relevant laws.

User Rights Under the GDPR

The General Data Protection Regulation (GDPR) provides a framework for data protection across the European Union and grants certain rights to individuals regarding their personal data. These rights include the right to be informed about the collection and use of their personal data, the right to access and rectify inaccurate data, the right to erasure ('the right to be forgotten'), the right to restrict or object to data processing, and the right to data portability. At HeyDoctor.com, we ensure that these rights are respected and facilitated for our users. We also take extra precautions to protect the personal data of minors and only process such information with parental consent where required by law.

Data Collection and Use

We collect personal information to provide and enhance our services, such as providing personalized medical advice, information about pharmaceuticals, diseases, and supplements. When collecting data, we clearly state the purpose of the collection and ensure that the processing is legitimate, fair, and transparent. The data we collect may include contact information, health-related information, or preferences related to your use of our platform. We collect personal information only with your explicit consent. At no point do we sell or rent personal information to third parties, and we take stringent measures to prevent unauthorized access.

Data Security Measures

Protecting the security of your personal data is a top priority. We employ various security technologies and measures designed to protect your information from unauthorized access, use, or disclosure. These measures include advanced encryption technologies, secure server facilities, and strict access control policies. Our commitment is to continually review and update our security procedures to ensure the highest level of security for your personal data.

Contact Information and Data Protection Officer

If you have any questions or concerns about our data protection practices, you can contact us at [email protected]. Furthermore, you may reach out to our Data Protection Officer for more specific inquiries regarding the processing of your personal data. The owner of HeyDoctor.com, Cillian Osterfield, whose postal address is 171 Karori Road, Karori, Wellington 6012, New Zealand, assumes the responsibility of the Data Protection Officer and ensures compliance with the GDPR and other privacy laws.

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